We got a new computer for the girlfriend some months ago. Since her old laptop was running Debian Lenny and she loved it, but the software packages were quite outdated, I decided to install Kubuntu 10.10 on her new laptop. Assuming that it would be easier to use with all of Canonical’s and community customizations, handle and detect new hardware drivers better and will have more updated software.
Turns out that she barely used her new laptop, complaining a lot about it. First, she had to get used to the new KDE 4 environment, when she got so used to KDE 3.5 on Debian Lenny, but change is something we all have to face. But the real problems were that hardware was not working properly, the touchpad had no scrolling and since its a single button pad with virtual buttons, the right button click didn’t work. Also, the Dolphin file manager would sometimes not refresh the files on the folders, so she couldn’t see some files that were recently saved. When trying to shutdown it would freeze up or the KDE shutdown menu window would not draw any options. When finally shutting down, it sometimes hanged at the end of the process, thus not turning off the computer.
After about a month of complaints and frustrations, she demanded me to install Debian back. I explained to her my initial decision to go with Kubuntu and that a new version 11.04 was coming out in a few days and that might fix her problems. But her argument was strong: “I need stability, and I don’t like to be on the bleeding edge since I’m not technical, I can’t troubleshoot the issues. Its fine for me to stay with the same stack of software for two years until the next Debian stable release.”
So I went ahead and installed Debian Squeeze on her laptop, expecting a lot of time spent in forums to get her new hardware working, configuring files, compiling drivers, etc. To my great surprise, everything worked out of the box, with very minimum custom configurations. She immediately started installing all her favorite software and was very happy with her new system’s stability and fast responsiveness. Software was (to the time of this writing) decently recent, and very stable so now she has completely ditched her old computer, feeling perfectly comfortable. Although she still misses KDE 3.5, she’s getting used to KDE 4 and customizing it her way.
Oh, and she made it all pink.